Frequently Asked Questions

Bunny Photo Hours

April 2 – April 16
Daily 12:00pm – 6:00pm

Frequently Asked Questions

Q: What are the dates and times for Bunny Visits?
A: See calendar above.

Q: Where is Bunny Located?
A: Bunny will be located at 330 Palladio Pkwy #2025, Folsom, CA 95630.

Q: Is my family required to wear a mask?
A: In compliance with current guidelines from the State of California, masks are optional for our guests.

Q: May I just show up and wait in line?
A: Yes. While reservations are limited and walk-ins are accepted. Please note that reservations have priority and walk-in customers will be worked into the queue as time permits. Wait times could exceed one hour.

Q: Can I make an appointment at the set?
A: Yes, but it is best to make it on line prior to coming to the set to assure a time that is convenient for you.

Q: Is there a cost to making an appointment with Bunny?
A: The appointment portal requires a $20.00 deposit. Your deposit includes your special time with Bunny and a $20.00 credit towards any photo and/or digital photo purchase.

Q: What if I need to change my appointment after I book?
A: When you book an appointment you will create an account in the system. If you need to change your appointment, simply log into your account (click the “Existing customers click here” button) enter your email and password, and sign in. Click on the booking and “change booking” button.

Q: May I cancel my appointment?
A: There are no refunds or cancellations after you have booked your appointment or if you no-show. You will be able to log into your account and change your appointment while time slots are available.

Q: What if my child gets sick?
A: Please do not bring your child or any other family member that is showing symptoms of illness of any kind. You may log into your account and reschedule your appointment.

Q: Where do I park?
A: Parking garage located behind Chicago Fire and the Whole Foods parking lot.

Q: Are there restrooms at or near the photo area?
A: Main mall bathrooms are located under office building or next to College Planning Center.